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Shipping Information
Processing Time
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All orders are processed within 12-15 business days after payment confirmation.
Shipping Time & Rates
We offer FREE worldwide shipping on all orders. Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 10-12 business days |
| Europe | 10-12 business days |
| Australia & New Zealand | 10-12 business days |
| Asia | 10-12 business days |
| Rest of the World | 10-12 business days |
Note: Delivery times may vary due to customs processing, location, or unforeseen delays.
Order Tracking
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Once your order is shipped, you’ll receive a tracking number via email.
Customs & Import Taxes
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International orders may be subject to customs fees, import duties, and taxes depending on your country’s regulations.
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Sneagear is not responsible for any additional customs fees.
Returns & Refunds
❌ No Returns or Exchanges
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All Sneagear products are custom-made to order, so we do not accept returns or exchanges unless the item is damaged or defective upon arrival.
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Please carefully review product details, sizes, and colors before placing an order.
Damaged or Defective Items
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If your order arrives damaged or defective, contact us within 48 hours of delivery at sneagear.canada@gmail.com with:
✅ Order number
✅ Photos of the damaged/defective product -
We will review your request and, if approved, send a replacement at no extra cost.
Refund Policy
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Refunds are only issued for orders that are lost in transit or arrive damaged.
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No refunds will be provided for:
❌ Customer ordering the wrong size or color
❌ Buyer’s remorse (changing your mind after purchase)
Contact Us
📧 Email: sneagear.canada@gmail.com